Elufi
Elufi Support
If you need help using the Elufi app, we are here to assist you.
Elufi is designed to be simple, calm, and easy to use. However, if you experience any issues or have questions, our support team is available to help.
Contact Support
If you need assistance, please contact us by email:
We usually respond within 1–3 business days.
Account Issues
If you are experiencing problems logging into the app:
• Make sure you are using the same login method (Email, Google, Apple, or Facebook) that you originally used.
• Check your internet connection.
• Restart the application and try again.
If the problem continues, please contact support.
Deleting Your Account
You can delete your account directly from inside the application.
Steps:
Open the Elufi app
Go to Profile
Select Delete Account
Confirm the deletion request
More details are available on the Delete Account page.
Subscription Questions
Subscriptions are managed through the app stores.
You can manage or cancel your subscription through:
Apple App Store account settings
Google Play account settings
Please note:
Deleting the application or deleting your account does not automatically cancel an active subscription.
App Not Working
If the application is not working correctly, try the following steps:
• Restart the application
• Restart your device
• Make sure you have the latest version of the app installed
If the issue continues, please contact support.
Data and Privacy
Most personal information used by the Elufi application is stored locally on your device.
This includes:
• meal history
• notes
• personal progress
• preferences
This information is not stored on external servers.
For more information, please read the Privacy Policy.
Feedback
We are always working to improve Elufi.
If you have suggestions, feedback, or feature ideas, feel free to contact us.
Frequently Asked Questions (FAQ)
Is Elufi a diet app?
No.
Elufi is designed as a calm food companion that helps people build healthier eating habits without strict diets or pressure.
Do I need internet to use the app?
Most features of the app work offline.
Internet connection is only required for:
• login
• notifications
• subscriptions
• advertisements
Does Elufi store my health data?
No.
Health-related data such as weight, goals, or meal history are stored locally on your device and are not uploaded to external servers.
Can I use Elufi worldwide?
Yes.
Elufi is available globally and can be used in any country.
How do I cancel my subscription?
Subscriptions are managed through the app store where the purchase was made.
You can cancel through:
Apple App Store
Google Play Store
How do I delete my account?
You can delete your account inside the application in the Profile → Delete Account section.
Developer Information
Elufi is developed and operated by:
Marek Chowaniec
Poland
Support email: