Delete Your Account
If you no longer wish to use the Elufi application, you can delete your account at any time — either from inside the app, or from this page if you no longer have the app installed.
Option 1: Delete in the app
- Open the Elufi mobile application
- Go to the Profile section
- Select Delete Account
- Confirm your request
Once confirmed, your account will be permanently removed.
Option 2: Request deletion without the app
If you can no longer access the app — for example, you uninstalled it or lost access to your device — you can request account deletion directly from the web.
Email support@elufi.app from the email address associated with your account, with the subject line "Account deletion request". We will verify your identity and process the deletion.
What Happens After Account Deletion
When your account is deleted:
- Your authentication data associated with the account will be removed
- Any server-side identifiers connected to your account will be deleted
- Access to the account will no longer be possible
Locally Stored Data
Most data used by the Elufi application is stored locally on your device. This may include personal notes, wellness progress, meal history, and personal preferences. This data is stored on the device itself and may remain until the application is removed or local data is cleared.
Subscriptions
Deleting your account does not automatically cancel an active subscription. Subscriptions must be managed through the app store where the purchase was made:
Apple App Store account settings, or Google Play account settings.
Need Help?
If you experience any issues deleting your account, you can contact support at support@elufi.app.
Additional Information
Account deletion is permanent and cannot be reversed. If you decide to use Elufi again in the future, you will need to create a new account.